IN CASE OF ACCIDENT OR DAMAGE

ACTIONS IN CASE OF AN ACCIDENT

• Is anyone injured? Start by calling 112 so that help can arrive as quickly as possible. For minor accidents where police assistance is needed, call 114 14.
• Make sure any injured persons are kept warm, but avoid moving them unless absolutely necessary, as it may worsen their injuries. Remember LABC – Life-threatening situation, Airway, Bleeding, Shock or circulatory failure.
• Place warning triangles. Position them at a suitable distance behind the car, at least 100 meters, or farther if needed to warn other drivers.
• Document the accident, preferably using your mobile phone. Take photos of the vehicles’ positions, license plates, and the accident scene. If possible, move any vehicles obstructing traffic.
• Collect contact information and make sure you know who all involved parties are: names, addresses, phone numbers, emails, insurance companies, and license plate numbers. Also gather contact information for any witnesses. They can assist the police and insurance companies in understanding what happened.

Click here to go to Trygg Hansa and file a damage report
Click here to fill in the damage report form (PDF)

IF THE RENTAL CAR BREAKS DOWN​

If your rental car breaks down or if another issue makes it impossible to continue driving, please contact the station where you rented the car. Contact details including emergency numbers can be found in your signed rental agreement.​

If you have further questions regarding damage, insurance or other terms and conditions you can use our FAQ function to search answers for your queries. You can also call our central booking at 0774-43 44 44 (weekdays 07:00–18:00) or email us at info@mabi.se for non-urgent matters. We respond to emails within 24 hours.